Friday, October 19, 2007

MSN Redemption

It took a great deal of persistence by way of multiple emails, but MSN finally provided a response that satisfactorily explains why many of my sites suddenly fell of the face of the earth.

Thank you for contacting Live Search technical support. We understand that
you are having a problem right now with your site < a) not being indexed in
Live Search or b) not being found in Live Search when looking for it using key

We are aware of this problem, and it is not affecting
your site alone. We discovered an error in the programming that submits
URL's to our search engine and we are in the process of fixing it. In the
next few days you will be to go to the site
and submit your URL again. We will process the site through our anti-spam
and content filters and include the site and rank it appropriately. The
entire process should take about 2 weeks to complete, but may take longer
depending on the number of pages in your domain, the content, how the page was
written, and other factors.

We thank you for your patience while we
resolve this issue, and invite you to contact us again if your site is still not
indexed in our results after 2 weeks. You can check if your site is
indexed by going to, and typing
"site:" into the search bar. You don't need quotes, and
you should replace with the name of your site or URL that you
are checking.

Thanks again for contacting Live Search support.

Thank you MSN! I look forward to the seeing my traffic levels return to normal.

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